Privacy Policy

1. Who We Are

Ten Toes Media Limited ("Ten Toes", "we", "us", "our") is a sports marketing agency registered in England and Wales. We are the data controller for the personal data we collect through this website.

Registered Office: 3 Coldbath Square, Coldbath Square, London, England, EC1R 5HL, United Kingdom

Contact: enquiries@tentoesmedia.com

2. What Data We Collect

We collect minimal personal data through this website:

• Contact form submissions: First name, last name, email address, subject and message content — only when you voluntarily submit the form.
• Technical data: IP address, browser type, device information and pages visited — collected automatically via server logs and hosting infrastructure.
• Cookies: Essential cookies required for the website to function. See our Cookie Policy for full details.

We do not collect sensitive personal data (e.g. health data, racial or ethnic origin, political opinions). We do not use third-party analytics or advertising tracking on this website.

3. How We Use Your Data

4. Who We Share Your Data With

We may share your data with the following categories of recipients, only as necessary:

• Netlify, Inc. (USA) — our website hosting provider, which processes form submissions on our behalf. Netlify participates in the EU-US Data Privacy Framework.
• Google Fonts — web fonts are self-hosted on our servers. No data is transferred to Google when you visit this site.
• Professional advisors — our legal, accounting or insurance advisors where necessary.

We do not sell, rent or trade your personal data. We do not share your data with advertising networks or data brokers.

5. International Transfers

Some of our service providers are based in the United States. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

• The EU-US Data Privacy Framework (for certified US organisations)
• UK International Data Transfer Agreements (IDTAs) or Addendums where required

Ten Toes also operates offices in New York (USA) and Dubai (UAE). Internal transfers between our offices are governed by appropriate safeguards in compliance with UK GDPR.

6. How Long We Keep Your Data

• Contact form enquiries: Retained for up to 24 months from submission, then securely deleted unless a business relationship is established.
• Recruitment enquiries: Retained for up to 12 months from submission to consider candidates for future roles, unless you ask us to delete your data sooner.
• Server logs: Retained for up to 30 days by our hosting provider.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing — request we limit how we use your data
• Right to data portability — request your data in a machine-readable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, contact us at enquiries@tentoesmedia.com. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

8. Children's Privacy

This website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: enquiries@tentoesmedia.com

Post: Ten Toes Media Limited, 3 Coldbath Square, Coldbath Square, London, England, EC1R 5HL